Describe what happened
Open Report Player and enter the character name, choose the appropriate category and describe what happened. Include the time, location and relevant actions so staff can understand the incident. A report should explain an observed event, rather than assume a motive.
Keep useful evidence
Keep relevant screenshots and messages. Follow the community and game rules when collecting or sharing evidence. Never include your password, recovery codes or payment details in a report.
Submitting a report is a request for staff review. It does not automatically prove a violation or decide a penalty.