Read the current claim screen
Open Daily Gift and check the reward and claim status shown for your account. Use Claim when it is available. Refresh updates the displayed status; it is not a separate reward claim.
The claim screen describes one account reward per UTC day, with availability resetting at 00:00 UTC. Its seven-day cycle advances when you claim; missing a day does not reset that progress. Check the actual reward shown before claiming.
Make room for delivery
Keep inventory space available before claiming. If the screen reports that your inventory is full, make space and follow the message. If a claim was recorded but delivery needs recovery, reopen the window with space available and contact staff if it remains unresolved.
Do not assume a delayed item means the claim never happened. Check the current claim status before retrying, and keep the message and time if you need support.
When a reward is unavailable
Claimed Today means the account has already claimed for that UTC day. Upcoming rewards are not ready yet. If the feature reports an invalid or unavailable reward, contact support rather than trying to bypass the restriction.