Account settings
Review your profile and account security options.
Open securely →
Account security center
Protect Your Legacy
A few careful habits protect the time you put into your characters. Your Website Account and Game Accounts each deserve the same care.
Official actions
Start from a trusted place
Use the website's existing account and recovery routes. Eclipse Legacy staff will never ask for your password or recovery codes.
Website password
Use the official recovery flow if you cannot sign in.
Open securely →Game Account password
Recover a Game Account password through the protected flow.
Open securely →Get support
Use verified support channels when something looks wrong.
Open securely →Use a unique password
Choose a long password that you do not use for another service. A password manager can generate and store it for you. Protect the email account you will use for recovery with its own strong password and available two-factor authentication.
Check where a link takes you
Start at eclipselegacy.com for official website links and download information. Check the full address before entering account details. Do not install a file sent by someone promising free currency, account repair or special staff access.
Staff will never ask for your password or recovery codes. Do not share reset links, setup links, authenticator codes or screenshots containing them.
Website Accounts and Game Accounts
Your Website Account is your identity for Eclipse Legacy website services. Game Accounts are separate credentials used to enter the game and can be created and managed through the authenticated Account Portal.
Use only the official Account Portal for supported Game Account and Ascended Point actions. Do not trust messages offering private activation, currency or account repair for a fee.
If something looks wrong
Stop using the suspicious link or download. Secure your email account and change any reused passwords on the affected services through their official sites. Keep the message and time of the incident without forwarding live recovery links.
Ask for help through the official Discord or the Support page. Do not post account secrets in public while looking for help.
Before you share a screenshot
Check the entire image, including chat and other windows. Hide email addresses, recovery information and unrelated personal details. A helpful report describes the problem without exposing account access.