Mail & attachments

The mail window separates reading and sending. Select a message to inspect its sender, title, contents and attachments. Refresh the mailbox when you need an updated list.

Mail can contain an item attachment and Penya. Check the exact attached item and quantity before collecting it, and leave room in your inventory. Receiving an attachment and reading the message are different actions.

Check the recipient’s character name, subject, message and attachments before confirming. Bound or otherwise restricted items may not be eligible. Read the displayed charge and confirmation before sending; do not assume a message can be recalled.

Use an NPC with the postal service and stay nearby while sending. Enter the recipient’s exact character name, a short subject and your message. Mail is addressed to a character, not to a website account. You cannot mail your own character.

Sending requires enough Penya for the attachment plus postage. Review the charge in the game before confirming. Close Trade, a Private Vendor or banking before sending mail.

A message supports one item attachment, including a quantity from a stack, and a separate Penya attachment. Check the selected quantity before sending. Mail does not provide a ledger-Perin attachment field.

Equipped, locked, bound, quest and currently used items cannot be sent. Guild cloaks and some temporary or riding items have additional restrictions. If an item is rejected, read its tooltip and remove it from the attachment slot; do not assume every inventory item is transferable.

The mailbox holds up to 50 messages. Collect item and Penya attachments using their respective controls, then clear messages you no longer need. Make inventory space before collecting an item.

Mail has a retention period and can expire. Use the remaining time shown in the mailbox and collect valuable attachments promptly. Do not use mail as permanent storage. A full recipient mailbox can prevent a new message from being sent.